Terms and Conditions for Coconut Cleaning Pro
Welcome to Coconut Cleaning Pro! These Terms and Conditions govern your use of our cleaning services and our website, coconutcleaningprofl.com. By engaging our services or accessing our online platform, you agree to comply with and be bound by these terms. Please read them carefully.
1. Provision of Services
- Coconut Cleaning Pro provides residential and commercial cleaning services, including deep cleaning, regular house cleaning, move-in/move-out cleaning, and post-construction cleanup, primarily within Okaloosa and Walton Counties, Florida.
- We use environmentally-friendly cleaning products where possible and strive for the highest quality results.
- Specific details of services, including scope, frequency, and pricing, will be agreed upon separately through a service agreement or direct communication with the client.
2. Client Obligations
- Clients must ensure unobstructed access to the premises at the scheduled cleaning time.
- Valuables or fragile items should be secured or removed from areas to be cleaned to prevent accidental damage.
- Clients are responsible for informing Coconut Cleaning Pro of any special cleaning instructions or areas requiring particular attention prior to the service.
3. Payment Terms
- Payment for services is due upon completion of the cleaning, unless otherwise agreed upon in writing.
- Accepted payment methods will be communicated by Coconut Cleaning Pro.
- Late payments may incur additional charges as outlined in your specific service agreement.
4. Cancellation and Rescheduling Policy
- Clients must provide at least 24 hours' notice for any cancellation or rescheduling of services.
- Failure to provide adequate notice may result in a cancellation fee.
5. Quality Guarantee and Complaints
- Coconut Cleaning Pro is committed to delivering high-quality cleaning results.
- If you are not satisfied with any aspect of our service, please notify us within 24 hours of the cleaning, and we will endeavor to address your concerns.
6. Limitation of Liability
- While Coconut Cleaning Pro takes utmost care, we are not liable for pre-existing damages or defects within the property.
- Our liability for damage to property caused by our negligence is limited to the cost of repair or replacement of the damaged item.
7. Intellectual Property
All content on our website, coconutcleaningprofl.com, including text, graphics, logos, and images, is the property of Coconut Cleaning Pro and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
9. Changes to Terms
Coconut Cleaning Pro reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page and will become effective immediately upon posting. Your continued use of our services or website after any such changes constitutes your acceptance of the new Terms.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
Coconut Cleaning Pro
300 Avon Ln
Mary Esther, FL 32569, USA