Privacy Policy for Coconut Cleaning Pro
At Coconut Cleaning Pro, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, whether through our website, phone calls, or in-person consultations. We operate in compliance with applicable data protection laws.
1. Information We Collect
We collect various types of information to provide and improve our cleaning services:
- Personal Identification Information: When you request a quote, book a service, or contact us, we may collect your name, physical address (for service location), email address, and phone number. This information is essential for scheduling and communicating about our services.
- Service-Related Information: Details about the cleaning services you require, such as property size, specific cleaning needs (e.g., deep cleaning, post-construction cleanup), preferred timing, and any special instructions or preferences you provide.
- Website Usage Data: When you visit our site, we may automatically collect certain information about your device and browsing actions. This may include your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us understand how our site is used and improve user experience.
- Communication Records: Records of our correspondence, including emails and phone calls, to help us manage client requests and provide consistent service.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and Managing Services: To schedule, perform, and manage your cleaning appointments, and to communicate with you regarding your service requests.
- Communication: To respond to your inquiries, provide customer support, and send you important updates or notifications related to our services.
- Improving Our Services: To understand client needs, gather feedback, analyze website usage, and enhance the quality and range of our cleaning solutions.
- Marketing and Promotions: With your consent, we may send you information about new services, special offers, or promotions that we believe may be of interest to you. You can opt-out of these communications at any time.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent, except in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and delivering our services (e.g., scheduling software, payment processors) under strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, provided the new entity adheres to this Privacy Policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, disclosure, alteration, or destruction. We regularly review our security practices to ensure your data is kept safe. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our website may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy regularly for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Coconut Cleaning Pro
300 Avon Ln, Mary Esther, FL 32569, USA
Phone: (850) 964-8216